Digital Transformation

Friday, February 26, 2021


Digital transformation is the process of using digital technologies to create new or modify existing business processes, and customer experiences to meet changing business and market requirements.

Digital transformation begins and ends with how you think about, and engage with customers. We have the chance to reimagine how we do business, how we engage our customers with digital technology on our side.

Digital transformation adds value to every customer interaction.

Digital transformation is changing the way business gets done and in some cases,creating entirely new classes of businesses. With digital transformation,companies are taking a step back and revisiting everything they do, from internal systems to customer interactions both online and in person. They are asking lie “” Can we change our processes in way that will enable better decision making, game changing efficiencies, or a better customer experience with more personalization?”

Business of all sorts are creating clever, effective and disruptive ways of leveraging technology. Netflix is a great example. It started out as a mail order service and disrupted the brick and mortar video rental business. Then digital innovations made wide scale streaming video possible. Taking advantage of available technologies to inform how a business runs.

Understanding the possibilities

A key element of digital transformation is understanding the potential of your technology.Again, that doesn’t mean asking “How much faster can we do things the sameway?” It means asking “What is our technology really capable of, and how can we adapt our business and processes to make the most of our technology investments?”

Drivers in digital transformation

Modern customer expectations are being driven by largely digital technology and digital innovations. The always connected customer is always seeing new possibilities. Today’s customers are connected and empowered by the digital era. They are connected 24/7, and increasingly want expect that same around the clock access to the companies they do business with. The key behind this change in customer behaviour? Mobile devices and social media. Millennials – more than any other subset of the workforce are proponents of the digital first mentality. Millennials expect to enjoy the same powerful, easy to use digital tools in the workplace as they do in the rest of their lives.

Digital transformations apply this digital first state of mind to empower all your employees. Today’s employees thrive in environments that make it easy to collaborate, access information, and workanytime and from anywhere. For small business, the upside to building a digital business can be game changing. When you build digitally from the beginning,it’s much easier to scale systems as your business grows. Machines themselves are getting smarter, too. Artificial intelligence (AI), the Internet of things(IoT), cloud analytics, and sensors of all sizes and capabilities are transforming manufacturing, production, research – virtually all facets of business across all industries.

It’s a transformation that’s being driven by the basic desires to make work better for everyone, from employees to customers.Add to that the need every business has to compete for and win customers.

How to digitally transform the business

A digital transformation is a complete business transformation. It’s a cultural shift and reimaging all of your company’s processes and ways of doing things. Collaboration is the operative word in today’s progressive business cultures, and getting data out of silos and in front of whoever needs it is key.

Modern Business apps that serve specific needs, integrate with one another for data sharing, and offer user friendly experiences across desktop and mobile are where it’s at. Fixing technology infrastructure to facilitate sharing and analyzing data across business is a key step toward better, more informed decision making.

         A digital transformation strategy is a business transformation strategy. The business data is not centralized,accessible, and working, it’s time to craft digital transformation strategy. How Small business leaders can think about a digital transformation strategy. We Need a few key processes and systems we can run with. It’s important to involve everyone at company. All will be part of digital transformation over time, and have more stakeholders than you think. Flexibility and the ability to stay nimble as business evolves should be built right into digital transformation strategy.

What is DevOps?

DevOps is a practice of bringing development and operations team together to build, test, deploy and monitor applications with speed, quality and control. Successful DevOps implementations generally rely on an integrated set of solutions or a toolchain to remove manual steps, reduce errors, increase team agility, and to scale beyond small, isolated teams. Applying DevOps agile practices and tools makes the whole project run faster and smoother by automating key steps and improving operational efficiency and standardization.

What is accomplished by DevOps and agile integration?

The integration of DevOps and agile helps in the following areas,

  • Streamlines the release process and improves product offerings.
  • Allows for better collaboration.
  • More value and fewer risks in each release.
  • Fewer bugs and faster fixes.
  • Increased visibility.
  • Higher user satisfaction rates as the products are more qualitative.


Scrum is a framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.

You might also like
this new related posts

If you’re interested to view all our use cases, click here.